Helpdesk Support

Email Support

Email support is available as follows:

• mailto:[e-mail]

  

  [e-mail]

• (or click the "Contact Helpdesk" link below)

Phone Support

Phone support is available 24/7 as follows:

• 

  1-855-258-3155

• *Note:  Please submit an online ticket before calling our Helpdesk. This allows our Agents to assist you more quickly and effectively.

Submitting an Online Ticket

If you would like to submit a ticket to the Helpdesk instead, please click "Contact Helpdesk" below.

• 

  Contact Helpdesk
•  

Helpdesk Holiday Schedule

Note:  In observance of holidays, our offices will be closed on the dates shown below.

US Holidays

Helpdesk will be closed on the following Holidays between 8am PT to 5pm PT and 7am HKT to 4pm HKT.

New Year's Day Martin Luther King Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day (Observed) Labor Day Veteran's Day  Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day (Observed) New Year's Eve  New Year's Day

Friday, January 1st Monday, January 18th Monday, February 15th Friday, April 2nd Monday, May 31st Friday, June 18th Monday, July 5th Monday, September 6th Friday, November 12th Thursday, November 25th Friday, November 26th Friday, December 24th Monday, December 27th Thursday, December 30th Friday, December 31st

Bulgaria Holidays

Helpdesk will be closed on the following Holidays between 9am BST to 6pm BST.

New Year's Day Liberation Day Orthodox Good Friday Orthodox Easter Monday Labour Day St. George's Day Culture and Literacy Day Unification Day Independence Day Christmas Eve Christmas Day Second Day of Christmas (Observed) New Year's Eve

Friday, January 1st Wednesday, March 3rd Friday, April 30th Monday, May 3rd Tuesday, May 4th Thursday, May 6th Monday, May 24th  Monday, September 6th  Wednesday, September 22nd Friday, December 24th Saturday, December 25th Monday, December 27th Friday, December 31st