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Forsta Surveys Support

All the topics, resources needed for Forsta Surveys.

  • The Multi-User Editing Control Panel

    Note: Multi-User Editing must be enabled at the company level prior to use. If you’re interested in utilizing this feature, please contact your FocusVision ...

  • Preparing a Survey for Multi-User Editing

    Note: Multi-User Editing must be enabled at the company level prior to use. If you are interested in utilizing this feature, please contact your FocusVision...

  • Multi-User Editing

    Note: Multi-User Editing must be enabled at the company level prior to use. If you’re interested in utilizing this feature, please contact your FocusVision ...

  • Autosuggest Element

    The Autosuggest element is a Dynamic Question type that allows you to upload a set of answers that will automatically be suggested to participants as they ty...

  • Editing Question Styles

    The Survey Editor allows you to configure the display settings for most basic and interactive elements. Accessing the Style Editor To edit the display se...

  • Form Image Replacement (FIR) Question Style

    1:  FIR Overview Form Image Replacement is a unique style that can be applied to single-select and multi-select questions in the Survey Editor, thus creati...

  • Working with Form Image Replacement

    Tip: Does your survey have a compat level of 125+? Click here to learn about Global FIR, the updated style for replacing form images. Everyone recognizes H...

  • Setting the Placement of Column Legends

    If your question contains columns, the Survey Editor allows you to customize the placement of the column legend headers. You can choose to show the legends a...

  • Setting the Column Width

    The Survey Editor allows you to customize column widths, measured in pixels. Note:  The question must contain columns for this option to be available. To ...

  • Setting the Placement of Row Legends

    If your question contains rows, the Survey Editor allows you to change the position of the answer option legend in relation to the radio button, check-box, d...

  • Create Hybrid Questions by Merging Elements

    Hybrid questions utilize two or more element types in one question. This is accomplished using the "Merge" feature in the style editor, which allows you to c...

  • Setting the Height and Width of an Answer Field

    If a question contains multiple answer options, you can set the height and width for each of its response fields individually. 1:  Setting the Field Height ...

  • Setting the Row Legend Width

    The Survey Editor allows you to customize the width of any question's row legend (i.e., the column that contains its answer option text) in pixels. Note:  ...

  • Keeping Questions Together

    For surveys with dependent questions, it may be useful to keep questions displayed together regardless of their submission status. It is possible to force ...

  • Displaying a Character Next to a Response Field

    The Survey Editor allows you to display a character (e.g., $, %) to the left or right side of an open-ended response field in Text or Number elements. If the...

  • Grid Separator Question Style

    Grid separator is a unique style that can be applied to any basic element with multiple answer options (i.e., rows, columns and/or choices). The following ex...

  • Multiple Column Layout Question Style

    Multiple Column Layout is a unique style that can be applied to 1-dimensional single-select, multi-select, select, number or text questions. The following ex...

  • One Row at a Time Question Style

    "One Row at a Time" is a unique question style that can be applied to two-dimensional Single Select elements. With this style applied, the question initially...

  • Editing the Survey Theme

    Using the Theme Editor You can use the Theme Editor to access a variety of predefined survey templates that you can use to customize the look and feel of y...

  • About Participant Sources and Survey URLs

    Participant sources determine how participants get to the survey and where they are directed after finishing the survey. Participant sources are needed wh...

  • After Building and Testing Your Survey

    So, you finished your survey and tested until you were blue. You are 100% sure the logic is working correctly… what now? Well, did that testing include exit ...

  • Valid Input Characters for Question Options

    The following details the valid and restricted characters which can be used for label names, and row / column / choice options when creating survey questions...

  • Forsta Surveys Reserved Words

    Forsta Surveys reserved words are words or phrases that are used by the system to perform a specific task or behavior within a survey. When used as a variabl...

  • Suggested Reading for Scripting

    Decipher is a very robust and free flowing platform allowing xml and python access to control survey flow.  Here is a primer to help get started.  There are ...

  • Suggested Reading for Learning About Decipher

    The Portal How to Access the Portal:  Describes how to access and log into the Portal, our main survey system allowing you to build projects, edit them, te...

  • Creating a New Survey

    Note: In order to build your own surveys, your company must have access to the survey building application enabled. Contact your account manager to sign up ...

  • Mobile Survey Design

    Overview As researchers, we need to be sensitive to the additional challenges respondents face when completing surveys on mobile devices. Small screens, i...

  • Mobile Email Optimization

    Overview There are several considerations when designing emails for mobile. Probably the most important of these is that you cannot predict where a reader...

  • Grouping Answer Options in the Report

    Decipher automatically groups two- and three-dimensional elements by rows, columns, or choices in the report based on which one of these has the most answer ...

  • Relabeling Data

    The Survey Editor allows you to define an alternative label for each survey element. This label appears in place of the survey label everywhere (e.g., in the...